seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound medical aid operations or insurance policy administration and operations. (past experience mandatory) Maintain and update your daily workflow queue for management reporting. To strive to have zero lost calls required for assessing the claim. Liaising with the Manager regarding the claim decision about a client query aspect of your job functions. Other basic policy administration-related functions. Answering the telephone
Inbound Client Contact Centre and Correspondence Administrator
Job Highlights:
ponsibilities:
Updating client portfolios
Assist with planning and recommendation to clients on their portfilio
Portfolio construction
Liaise with clients
Update client portfolios on Wealthcraft, Retirement Cash Forecaster and Asset Allocation and required by FAIS.
Ensuring accurate and
seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound medical aid operations or insurance policy administration and operations. (past experience mandatory) Maintain and update your daily workflow queue for management reporting. To strive to have zero lost calls required for assessing the claim. Liaising with the Manager regarding the claim decision about a client query aspect of your job functions. Other basic policy administration-related functions. Answering the telephone
Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
Diligent and ambitious
Experience in managing various departments and staff members Original
with information technology • The capability to manage and work with data • Capable planner • Basic understanding
thriving and innovative business, the Client Services Manager will play a pivotal role in ensuring that all client client relations. Additionally, they will focus on managing client service teams and developing strategies real estate agency sector. The Client Services Manager position calls for a confident and self-motivated Services Manager: Bachelors degree in relevant subject matter (i.e., Business Administration or Customer experience in client service or relationship management role Background in Real Estate or Financial Sectors
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with such as Client Experience or Technical Account Management role IT/Tech related experience Experience with