Software development within the Personnel Life Insurance OR Life Risk Industries or Funeral or Disability Industries. Must have very good IT Software Development Life Cycle (SDLC) working experience gained. Agile working
and client end-users in support. Update all ITSM calls timeously with a complete audit trail of actions actions and events, follows up on escalated calls to ensure completion and feedback. Maintain service and quality standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues
Retirement, Annuity Funds Industries /OR Life Insurance / Life and Risk Industries or other Financial services
existing and new client base.
Research and Policy and is recognised as a DSI-NRF Centre of Excellence in HIV Prevention and hosts the SAMRC
branches in resolving ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved enhancements. Assists in the logging and fielding of calls received from branches and clients. Participates
branches in resolving ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved enhancements. Assists in the logging and fielding of calls received from branches and clients. Participates
team and project clients throughout the project life cycle. Help project managers monitor project progress
working well under pressure and navigating the product life cycle. Skilled in deciphering complex code and demonstrating
HCM Monthly Maintenance Life Cycle Assist the Support Team to resolve calls related to Human Resources Units. Coordinate the monthly system maintenance life cycle from receiving a helpdesk ticket, through