industry
To develop, manage and monitor relevant reporting models, to provide advanced analytical support, to create and maintain accurate data, dashboards, and management reports. Key Outcomes Prepare and circulate all all daily reports to relevant stakeholders Manage system/technical issues by logging service desk tickets
Microsoft Power BI and associated products. Time management. Stress tolerance. Problem-solving & critical Interpersonal management skills. Key Performance Areas: Collect, store & manage data effectively
maintenance of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix customers Accountabilities: Implementation, maintenance, monitoring and management of networking infrastructure and capability (hardware client end-users in support of the Service Delivery Manager. Liaises with 3rd party vendors to resolve escalated information to all levels of end-users and customer IT management. See Description See Description
organization and industry Strong analytical and product management skills required, including a thorough understanding Client Management: Develop relationships with client personnel that foster client ties Manage client enforcement of project deadlines and schedules Ability to manage multiple projects Take input from supervisor and comments/feedback Communicate and apply project standards Manage resources in accordance with project schedule Consistently and confidently with users, team members and management Excellent communication skills, both spoken and
needs to be excellent, empathy, and the ability to manage expectations effectively are sought after characteristics required to be up during the week. 3.N-Able Patch Management. Monthly Auto-patching takes place, where monthly connectors are operational. 4.Identity and Access management Create VPN accounts and domain accounts and issue communication Excellent attention to detail Ability to manage End User frustrations effectively, and exercise procedures and escalate timeously to the Security Manager where required. Ability to meet deadlines and complete
Application Support and Installation Windows Server Management & Administration Microsoft Office 365 2nd fault, configuration, performance and security management of Desktops systems Install, configure, and support hardware and software within acceptable response times Manage users on systems (reset passwords, create new accounts Facing, Written & Verbal Communication - Self-Management & Self-Motivations - a "Go Getter" - Strong
related services. Management of customer contact to provide service excellence. Management of ITSM ticketing time management. Management of any escalations relating to infrastructure. Assisting management with the preparation of financial reports for senior management Organise and minute meetings. Troubleshoot and with daily incident, service request and change management reporting. Customer Centricity Feedback to the
solutions Liaise with business users and business unit managers from time to time as required Demonstrate a culture Comply with coding best practices, development and management methodologies Meet the high level of expertise Services SQL Server Analysis Services Understand and manage activities within the context of the SDLC In sending