accounts, user account administration, files rights management and permissions. Responsible for implementation licenses Coordinates with the approval of the manager; timely purchase and installation of IT consumables matters in a timely manner to the relevant IT management personnel to ensure zero to minimal downtime
teams, if needed continue the escalations to management Works with automation teams for effort optimization better initial triage or troubleshooting Leads and manages all initial client escalation for operational issues issues Contributes to the change management process by logging all change requests with complete details client journey Moderate level years of relevant managed services experience handling cross technology infrastructure Cloud Networking Cloud Security Cloud Services Management Computing Database Tuning Data Networking Firewalls
software lifecycle management, including version control, build processes, release management, use of tools
with team members, Product Owners and Project Managers to define requirements and estimations. Participate architectures, and working with various database management systems (SQL & NoSQL). Experience with cloud
Liaise with business users and business unit managers from time to time as required. Demonstrate a culture Comply with coding best practices, development and management methodologies Meet the high level of expertise
responsible for coordinating service requests, managing customer inquiries, and ensuring timely resolution REQUIREMENTS: Service Coordination and Operations Management skills Customer Service experience Knowledge
requires comfortable interaction and liaison with Management, Co-Workers, and clients. Ability to produce Troubleshooting skills essential. Excellent time management skills. Positive, confident approach to work
and escalate system's deviations to operations manager 2. Develop, Implement and Monitor the following: Required to perform any task as and when required by management. Education/Requirements: ➢ National Diploma/Degree
teams, including developers, analysts, and project managers, to implement changes and improvements to the configuration, and troubleshooting. Knowledge of database management and SQL queries. If you are interested in applying
leading and managing data science teams.