Effective management and oversight of customer service operations, including oversight of: Daily vehicle orders , ensuring all parts are booked on system, stock inventory Monitor and control the performance of appropriate reports and tracking systems (Auto Manage) Ensure that customers' service files are up-to-date in a similar role, with at least 3 of those at management level. Multi-brand workshop experience essential
license Self-motivated individual with good time management and task prioritization skills Excellent communication after hours if need be (includes Saturdays) Monthly stock take
license Self-motivated individual with good time management and task prioritization skills Excellent communication after hours if need be (includes Saturdays) Monthly stock take
Materials; Update and maintain the ERP system; Manage workshop BOM and job changes; Audit BOMs and liaise