policies and procedures Monitor customer service representatives' performance and provide ongoing coaching and onboard new customer service representatives Monitor customer service representatives' adherence to company procedures Ensure customer service representatives maintain a high level of customer service Prepare and collaboration and teamwork among customer service representatives Providing introductory information to new customers customers or clients Communication requiring a high level of diplomacy and sensitivity Detailed technical
onboarding process for clients signing on for medical administration services. Your mandate is to build Requirements Possess in-depth knowledge of the medical services claims industry and healthcare coding in the execution of practice management in the medical industry Enthusiasm to stay updated with industry minimum of 3 years of coding experience in the medical billing industry, showcasing an understanding of clients 2 years building strong and trusted business-level relationships with clients Experience working on
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Applicants must have a thorough understanding of medical aid operations or insurance policy administration meet your daily minimum claim targets with a high level of accuracy and within service turnaround time. Interacting with medical aids, hospitals and medical practitioners regarding medical history and accounts
Applicants must have a thorough understanding of medical aid operations or insurance policy administration meet your daily minimum claim targets with a high level of accuracy and within service turnaround time. Interacting with medical aids, hospitals and medical practitioners regarding medical history and accounts
Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling, · Receive incoming telephone during designated hours at all levels with stakeholders · Maintains a high level of service by responding to call centre experience, · Working knowledge of medical aids and benefits, · Proficient in MS Office, ·
supervise and manage all customer service representatives. Ensure Implemented customer-service standards warehouse, accounts etc and external sales representatives Following up on orders whether they have been reasonably required and which are consistent with the level of responsibility of this job role. Diploma in Sales
supervise and manage all customer service representatives. Ensure Implemented customer-service standards warehouse, accounts etc and external sales representatives Following up on orders whether they have been reasonably required and which are consistent with the level of responsibility of this job role. Diploma in Sales
are currently recruiting for a Call Centre Representative with a passion for sports betting that will are currently recruiting for a Call Centre Representative for sports betting that will be the liaison educational seminars to improve knowledge and performance level. Qualification: Matric Must have a minimum of a
are currently recruiting for a Call Centre Representative with a passion for sports betting that will are currently recruiting for a Call Centre Representative for sports betting that will be the liaison educational seminars to improve knowledge and performance level. Qualification: Matric Must have a minimum of a