required Qualifications: • Matric • Regulatory Examination (RE5) • Must be FAIS compliant with all relevant
required Qualifications: • Matric • Regulatory Examination (RE5) • Must be FAIS compliant with all relevant
support to clients via phone, email, or helpdesk ticketing system. – Diagnose and troubleshoot technical
lifecycle, change management) o Resolve incident tickets · Any additional responsibilities assigned in the
clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility for closing the
lifecycle, change management) o Resolve incident tickets · Any additional responsibilities assigned in the
concerns · Creating, resolving and reassigning tickets. Work Experience and Competencies: · VOIP and Mikrotik
hearings. Good Corporate Governance & Compliance: Examine and analyze regulatory, litigation, and contractual
hearings. Good Corporate Governance & Compliance: Examine and analyze regulatory, litigation, and contractual