Requirements:
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Data, VOIP, Firewalling
/>The IT Support Administrator will be responsible for providing comprehensive 1st and 2nd line technical technical support to our clients staff in our clients Cape Town office. This role involves both face-to-face face-to-face and remote support across a Windows environment, handling a wide range of hardware and software issues understanding of Windows systems, Active Directory, networking, and basic cloud concepts which would be advantageous 1st and 2nd Line Support for all user IT issues, both face-to-face and via Remote Support Tools
2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications individual to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you''ll play a crucial role in providing top-notch support to both our internal staff and external customers go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks employees within our group of companies, as well as supporting our valued external customer base.
Summary:The IT Support Specialist will be responsible for providing comprehensive 1st and 2nd line technical technical support to our staff in our Cape Town office.This role involves both face-to-face and remote support understanding of Windows systems, Active Directory, networking, and basic cloud concepts which would be advantageous 1st and 2nd line support for all user IT issues, both face-to-face and via remote support tools. System maintaining and troubleshooting the organization's network systems. Active Directory:Administer user accounts
is looking for an IT Support Engineer (2 nd Line Support) tol manage and support tickets as assigned. (Remote Support) Deal with all IT Tickets assigned To deal with IT Support tickets and enquiries to audits Desktop/Printer/Network support (remote/onsite) Office 365 maintenance and support Deal with Escalations Escalations for IT 2 nd line issues including: Laptop support using Dato RMM Enrolling users into MFA Ensuring configuration using AutoPilot Setup To deal with Support Tickets related to VoIP & Hosted Telephony
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and design concepts (E-plan drawings). Provide line support to production in order to minimise down time or replace any necessary components. Monitor the line OEE (Overall Equipment Efficiency). Record and demarcate
Reference: JHB000968-DS-2 Role: Network Support Engineer (Level 2) Location: Illovo, Johannesburg A dynamic looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their technical resources responsible for providing first class support to a wide range of customers, across multiple and development. Requirements: Proficiency in network routing and switching protocols (e.g., BGP, OSPF unified communications. Strong understanding of network security principles and best practices, including