customer service representatives' performance and provide ongoing coaching and feedback Resolve customer teamwork among customer service representatives Providing introductory information to new customers Ensuring queries with customers or clients Communication requiring a high level of diplomacy and sensitivity Detailed supply chain, business management, or electronics. Provident fund for financial security. Transport allowance
Job Description:
Requirements
Setting expectations during the ticket lifecycle. Provide "fix on first call" to customers. Utilise
work is covered or if there is additional work required.
relationships which includes insurers and clients Provide ongoing service and support to your client base
relationships which includes insurers and clients Provide ongoing service and support to your client base
Communicate with customers to schedule appointments and provide updates on service status. Maintain accurate records
Delivers specified requirements and meets customer satisfaction
Requirements: Very trustworthy individual
Diligent and ambitious
Experience in managing various