all month end management and operational dashboards. • Provide Management information to enable users
Overall Overseeing the desk day-to-day operations of the desk Manage Client relationship (both internal and customers for the specified technologies. Operations Management Identify opportunities for the appropriate
responsibility for the processes, procedures and operational management associated with system security and disaster
REQUIREMENTS: Service Coordination and Operations Management skills Customer Service experience Knowledge
(Security Operations) will report to the Security Operations Manager. Key Responsibilities Install, service, troubleshoot
Update and escalate system's deviations to operations manager 2. Develop, Implement and Monitor the following:
Update and escalate systems deviations to operations manager 2. Develop, Implement and Monitor the following:
Legislation Safety management principles Operational management skills Conflict resolution skills Strategic
Legislation Safety management principles Operational management skills Conflict resolution skills Strategic
and IT Telescope Operations Team. Operations and Service management - Work with SKAO, SKA-Low and stakeholders infrastructure implementation IT service, operations, and management, including significant responsibility