end-users, addressing hardware and software concerns. Attending hardware and software support calls. Troubleshoot
internal/external information sharing sessions by attending formal and informal meetings. Manage vendor relationship reading the relevant newsletters, websites and attending sessions. Understand and embrace the client's
and patches that apply to the environment
Attend to maintenance calls from business via System Administrator document libraries, source control and email.
Attend meetings to understand customer requirements, make
repair all installed equipment on a designated site Attend to surveillance installations / management of the (repairs / installations) on a designated site Attend to potential clients site assessments in a professional
repair all installed equipment on a designated site Attend to surveillance installations / management of the (repairs / installations) on a designated site Attend to potential clients site assessments in a professional
Coordination and Optimisation of Client Onboarding Attends weekly onboarding / fulfilment stand ups Coordination Monitors CE support escalations, cases and queues Attends to and actions all programme administration requests
both written and verbal Maintain an acceptable attendance record Maintain a cooperative working relationship
defects.
known errors in systems and services are being attended to and escalated
systems which includes access systems, time and attendance as well as CCTV. Manage daily backup and recovery