proactive in resolving customer queries promptly. Promote total customer satisfaction internally and externally deliver quality service even when under pressure Time management skills and self-starter Product application
speed to competency and retention of candidate Promote the business benefits/advantages such as the clinic advantageous Sound Knowledge of all social mediums to promote optimization of Recruitment Proficient in Excel and meeting service levels; manage resources; good time management Good interpersonal skills Strong analytical
speed to competency and retention of candidate Promote the business benefits/advantages such as the clinic advantageous Sound Knowledge of all social mediums to promote optimization of Recruitment Proficient in Excel and meeting service levels; manage resources; good time management Good interpersonal skills Strong analytical
communication to customers in terms of expected delivery times, resolving customer queries and driver interaction customer. Daily functions are initially for the most part repetitive, but new and creative ways should always
communication to customers in terms of expected delivery times, resolving customer queries and driver interaction customer. Daily functions are initially for the most part repetitive, but new and creative ways should always
Customer Support Agents to join the family. Be a part of a dynamic team that is driving innovation. Main role are to be the voice of OneCart, fielding real-time calls/emails/social media posts from our customers allocated regions. Consistently be attentive to real-time queries and act when needed. Resolve queries across purchasing behaviour etc). Ticket resolution 1 st time around/Answering directed phone calls /Responding complexity, and change. Dependable and punctual with time management skills. Strong writing skills and impeccable
records of warranty claims, including repair orders, parts invoices, and warranty claim forms. Organizing and disputes.
records of warranty claims, including repair orders, parts invoices, and warranty claim forms. Organizing and resolution of warranty disputes. Parts Management: Coordinating warranty parts orders and returns, including warranty-eligible parts, processing warranty claims for defective parts, and arranging for parts replacements
records of warranty claims, including repair orders, parts invoices, and warranty claim forms. Organizing and resolution of warranty disputes. Parts Management: Coordinating warranty parts orders and returns, including warranty-eligible parts, processing warranty claims for defective parts, and arranging for parts replacements
contribute their best version of themselves. • promoting a highly engaged workforce in a performance enabling Adherence to Schedule Employer Expectation First Time Query Resolution Adhoc Duties Knowledge - Self development Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Quality and Quiz Average