development, configuration, deployment and support of customer software solutions, to participate in design
development, configuration, deployment and support of customer software solutions, to participate in design
cross-functional teams to support data-driven decision-making processes. Provide analytical support for business initiatives initiatives, including market analysis, customer segmentation, and performance tracking. Identify opportunities
on JIRA. Coordination between development and support environments. Track new/changed requirements and ensure that quality of the products we ship to customers are of the highest standard. Establish, implement
Drive measures to improve operational quality. Support product owner with operational issues and prioritize resources for assigned systems and applications. Support AWM Processes "Deliver & Operate IT Technology" improvement measures. Support LRE in post-mortem handling of major and critical incidents. Support ITSCM tasks
project delivery Monitor and implement changes in Support Tickets Execute Daily Automated Client Data Import Import Jobs Attend scheduled meetings Provide support to the Development Manager, Senior Team Lead, and and External Clients Offer general support to fellow co-workers Qualifications & Experience : Grade
technical team, you will play a pivotal role in supporting telephony solutions and contributing to various stability. Project Management and Coordination : Support senior engineers in project tasks and deliverables and suggest improvements to implementation and support processes. Research and Analysis : Conduct research
● 3 years of relevant work experience in an IT support environment. ● Strong analytical and problem-solving User security awareness and training ● Desktop support services ● Management of in-country IT teams (currently
definition, testing, training, implementation, and support of functional requirements Identify requirements including a thorough understanding of how to interpret customer business needs and translate them into application
requirements. Leading the development and configuration of custom solutions, including applications, workflows, dashboards Proficiency in SQL, JavaScript, HTML, and CSS for custom development and integration purposes. Familiarity