Africa and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices Service Level Agreement of 24 hours Liaising with customers telephonically and via email Deal with Sales Reps invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
administration from point of order to final delivery to the customer
Generating quotes
Preparing pro-forma
Level Agreement of 24 hours
Liaising with customers telephonically and via email
Deal with Sales
invoices for consignment orders received by the customer and the Sales Consultant
Replace medical
Africa and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices Service Level Agreement of 24 hours Liaising with customers telephonically and via email Deal with Sales Reps invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment
suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure that time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner team effort to maintain high levels of service. Support the management structure and carry out any other and aid internal and external Customers with queries. Strong Customer facing skills, including clear
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