Responsible for ensuring that the products meet the customer needs, preferences, and expectations, as well analyzing customer feedback, and optimizing product pricing and promotions. Ensure customer satisfaction satisfaction by analyzing customer journeys and surveying customers Assist Ecommerce team with analysis and improvement improvement of customer processes and inventory improvement through generating product reports for decision on developing e-commerce customer experience and operational plan to support business objectives and sales
areas of marketing and brand management, with the support of a creative and strong management team. This As an integrated agency servicing established retail brands, candidates are able to build a strong portfolio improvement. Social listening – monitor and report on customer feedback, sentiments and conversations to inform strategies, identify opportunities and address customer concerns. Collaborations and partnerships – identify platforms. Experience in community engagement, customer support, or public relations is a plus. Ability to
Who are we: A leading retail business.
Who are we looking for: retain online customers by proactively studying market trends, competitors, and customer behaviours
the brands. True brand building vs commercial retailer mindset. Entrepreneurial thinking - Building a aligned to the broader strategy of Markham. Be Customer obsessed - Collaborate with Insights and data Markham brand and unexplored markets. Build strong customer targeted strategies - retention, rewards, new anticipates, and meets the needs and expectations of customers Interprets and simplifies complex and contradictory diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live
the brands. True brand building vs commercial retailer mindset. Entrepreneurial thinking - Building a aligned to the broader strategy of Markham. Be Customer obsessed - Collaborate with Insights and data Markham brand and unexplored markets. Build strong customer targeted strategies - retention, rewards, new anticipates, and meets the needs and expectations of customers Interprets and simplifies complex and contradictory diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live
Professionalism Conducts him/herself in a manner which represents the company in a good light in the market. Key across all sales channels (Commercial, eCommerce and Retail). Skills, Education and Experience Experience in
Professionalism Conducts him/herself in a manner which represents the company in a good light in the market. Key across all sales channels (Commercial, eCommerce and Retail). Skills, Education and Experience Experience in
thinking Meeting Customer Expectations - Consistently delivers exceptional customer service. Presenting diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad
thinking Meeting Customer Expectations - Consistently delivers exceptional customer service. Presenting diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad
and evolve the online presence of an established retailer across multiple brands required. Reporting directly If you have experience in shifting from physical retail to online platforms, this could be the ideal next strategies to attract, convert, and retain online customers by analyzing market trends and competitor activities performance to enhance lead generation, sales, and customer satisfaction. Identify and manage third-party strategies. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this