team and improve customer loyalty and retention Customer retention rate (CRR): This measures the percentage team and improve customer loyalty and retention Customer retention rate (CRR): This measures the percentage
individual client in client base, to ensure client retention and satisfaction You'll need a customer-first
individual client in client base, to ensure client retention and satisfaction You'll need a customer-first
talent in place to meet its objectives. Talent retention and development Employee Relations and Engagement:
talent in place to meet its objectives. Talent retention and development Employee Relations and Engagement:
attraction of new customers, maintenance and retention of existing customers. AREAS OF RESPONSIBILTY
Implement the brand plans. • Maintain the customer retention programmes. • Manage the effectiveness of branding
stakeholders. • Craft enduring strategies for client retention and plotting their implementation. Qualifications:
individual client in client base, to ensure client retention and satisfaction. A relevant Higher Certificate
Maintain relationship with clients to ensure retention Implementation of B-BBEE project management to