wide range of devices and interfaces Take a user-centred design approach and rapidly test and iterate Collaborate
wide range of devices and interfaces Take a user-centred design approach and rapidly test and iterate Collaborate
experience Exposure to user experience design, human centred analysis and design will be an advantage Knowledge
experience
Firewall / Security Experience • Knowledge of Contact Centre Technologies eg. IP PBX, Genesys, Asterisk – Advantageous
who is passionate about people and extends past call and query management to understanding and managing availability for clients (Facebook, Live chat, Emails, Calls) within agreed SLA
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This number porting requests: Taking inbound support calls. Proactively assisting customers with their questions willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem
Contact Garth Zoutendyk on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
modern security practices. Being part of their on-call rotation, working on repaying technical debt and
Reference: ITE005856-DEP-1 Calling all fullstack software engineers: Are you looking for a new challenge