environment. Prepare, and lodge all Tax returns on SARS Efiling (IT14; IT12; Provisional Tax) Ensure clients matters. Lodge objections on clients behalf, on SARS platform. Registered Tax Practitioner is preferred
English)
• Experience with Caseware
• SARS experience would be an advantage
• Excellent
of annual financial statements, if required.
SARS appointments and queries, if required.
Assist with VAT audits and reviews. Assist with SARS and general tax queries. Identity VAT processing Prepare and submit the monthly EMP201 submissions on SARS e-filing. Full JD provided if shortlisted A relevant
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem solving
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
responsible, but not limited to, the following:
SARS submission and engagements
Engaging with professional
creditors, assets, leases and loans, forex, stat and SARS returns, cost management, forecasting and internal
accounts