cable, Wi-Fi, fibre, switches, routers, access points. Knowledge of WAN technology 3G, Diginet, ADSL
monitoring and alerts.
Serve as the third point of contact for customers seeking technical assistance
configuration changes as needed. Act as the primary point of contact for application-related incidents, managing
no supporting documentation is required at this point, this will be requested later. IMPORTANT: We specialize
Analytical skills to identify potential failure points, conduct thorough investigations and identify improvement
the after-hours support schedule and be the main point of escalation for urgentissues
Drive
Cyber Security Clients.
configuration changes as needed. Act as the primary point of contact for application-related incidents, managing
Knowledge of integration between application touch-points such as directory services (ie LDAP), databases
cable, Wi-Fi, fibre, switches, routers, access points. Knowledge of WAN technology 3G, Diginet, ADSL