Service advisor
Vacancy for a Vehicle Service advisor with a vehicle dealership vehicles, ensuring customer satisfaction of vehicles serviced
Requirements:
Reference: CAW005579-LH2-1 Service Advisor - Midrand ( A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team. Requirements: Automotive knowledge and experience scheduling service appointments, and effectively communicating with them throughout the service process about services, pricing, and timelines in a clear and professional manner. Service Consultation: Conducting Conducting thorough consultations with customers to understand their vehicle's maintenance or repair needs
queries from customers, assisting with complex service calls, technician support, queries around parts ills:
clients signing on for medical administration services. Your mandate is to build strong relationships Guide clients through the adoption of the bureau service On-board and train bureau clients on products and Requirements Possess in-depth knowledge of the medical services claims industry and healthcare coding systems qualification preferred 4 years experience in a client service role, within the healthcare and/or information software products 2 years upselling products and services to existing clients 2 years building strong and
clients signing on for medical administration services. Your mandate is to build strong relationships Guide clients through the adoption of the bureau service On-board and train bureau clients on products and Requirements Possess in-depth knowledge of the medical services claims industry and healthcare coding systems qualification preferred 4 years experience in a client service role, within the healthcare and/or information software products 2 years upselling products and services to existing clients 2 years building strong and
exp: min 4 years.
environment that emphasizes excellent customer service and a proactive approach. Member Experience: Ensure welcome desk staff, covering procedures, customer service protocols, and emergency response. Administrative compliance with company policies and procedures. Banking: Manage all receipting of payments and perform Administration. Audit and report on all receipting and banking activities to track income generated and ensure with a focus on team development and customer service excellence. Must have strong computer skills across
products and service
Collect and deliver samples for colour matching
Consult with new and existing
existing customers on upcoming projects
Consult and assist internal sales / office personnel and
requirements to R & D lab
Network with other service providers in the industry to obtain information
with in a professional and factual manner
Consult and advise customers on technical specifications
company products and services to brokers/clients Liaise with broker consultants Provide support and assistance Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain
company products and services to brokers/clients Liaise with broker consultants Provide support and assistance Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain