a vital role in ensuring exceptional customer service and maintaining the highest quality standards. customer service role. Tertiary education (advantageous). Must have the right to work in South Africa (VISA report to campaign team leaders. Handle customer service calls within the banking sector . Ensure all outbound polite manner. Demonstrate excellence in customer service by achieving specified performance standards. Build
a vital role in ensuring exceptional customer service and maintaining the highest quality standards. customer service role. Tertiary education (advantageous). Must have the right to work in South Africa (VISA report to campaign team leaders. Handle customer service calls within the banking sector . Ensure all outbound polite manner. Demonstrate excellence in customer service by achieving specified performance standards. Build
Off (PTO) (if applicable) Location: Cape Town, South Africa Annual Salary: Negotiable based on experience
Off (PTO) (if applicable) Location: Cape Town, South Africa Annual Salary: Negotiable based on experience
for several teams within the Dedicated Client Service area These teams include but KwaZulu Natal, Western (Coastal) focusing on Dedicated/Personal client service, and client retention We are looking for: An individual encompass achieving financial targets, maintaining service standards, and ensuring an excellent, consistent consistent client experience across all products and services while minimizing costs. Additionally, this role insight about the Service environment (having managed more than one operational client service department will
accounts
Always offer first class customer service
Providing a variety of quotations to clients
/>Requirements:
Customer service orientation with a passion for exceeding expectations
skills in English, Dutch and German.
Customer service experience required.
1 Year related experience. Deliver exceptional service that exceeds customers’ expectations through proactive order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting
requirements
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in
to promote products and services
- Provide exceptional customer service by addressing inquiries