ensuring the optimal functioning, procedures, systems and data of the contact center, which will include :
company focuses on the development of financial systems which delivers innovative, reliable and secure centre and we assist Debt Counsellors via ticketing system. The assistance is not limited to DCs only, as responding to clients via the Query management system to provide resolution in order to create measurable proactive mindset so as to identified and improve systems and processes to ensure that the best services
performance of Rental air mattress (15-20kg) per systems. This requires the Rental Assistant to track, repair supply to the end-users and up-liftment of used systems to ensure quick turn-around and availability. At Cancellation of assets on Geopix (Asset management system) Completing of daily activity reports. Completing
performance of Rental air mattress (15-20kg) per systems. This requires the Rental Assistant to track, repair supply to the end-users and up-liftment of used systems to ensure quick turn-around and availability. At Cancellation of assets on Geopix (Asset management system) Completing of daily activity reports. Completing
and updating of existing Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after
and updating of existing Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after
(WIP)
environment Skills and Knowledge (essential): • CRM system experience • Telephonic sales and support skills interaction logs complete and up to date, on any system, sheet or form as required in accordance with procedure
environment Skills and Knowledge (essential): • CRM system experience • Telephonic sales and support skills interaction logs complete and up to date, on any system, sheet or form as required in accordance with procedure