The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes and staff involved in the support of the customers' systems through first and second tier support and is the escalation point for support supervisors. Coach agents/technical staff whe
Performs IT functions such as design, analysis, evaluation, testing, debugging, and implementation of applications programs supporting the company infrastructure business processes and operations and/or network-based (cloud) product systems. Analyzes, installs, acquires, modifies, and supports opera