We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose standby work from time to time in the IT Service Centre Job related knowledge and skills Knowledge of Information 2/3 Years experience within an IT Service/Call Centre Desirable ITIL Foundation Retail experience IS
expertise pertaining to the maintenance of the retail centre. Ensures operational budget management, mechanical property or Built Environment experience. Shopping Centre / Retail Experience advantageous. Diploma or BSc /emergency maintenance in conjunction with the Centre and Regional Facility Managers, as well as disaster
expertise pertaining to the maintenance of the retail centre. Ensures operational budget management, mechanical property or Built Environment experience. Shopping Centre / Retail Experience advantageous. Diploma or BSc /emergency maintenance in conjunction with the Centre and Regional Facility Managers, as well as disaster
expertise pertaining to the maintenance of the retail centre, ensuring operational management of the site, pertaining include, but is not limited to: Collaborate with Centre and Regional Facility Managers to develop and implement property or Built Environment experience. Shopping Centre / Retail Experience advantageous. Kindly note that
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
maintenance, planning and inspection of the Cash Centre's building to maximize the building's life and the equipment replacement programme at the company Centre in Cape Town, including the documenting and inventory
Unigraphics, Dassault Composer and Siemens Team Centre
Understanding of time study and production
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
preparing monthly management packs, conducting cost centre reviews, and analyzing expenses. Job Experience
license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word and