Our client is a leading international Internet Service Provider that offers amazing career opportunities
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation
Company Group Technology is responsible for the provision of a digitally enabled technology service as a a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience Risk and Business Engagement function of Company Group Technology that is responsible for Governance and and IT Risk Management within the Company Group. The IT Risk Manager will be actively involved in defining
any Group Technology is responsible for the provision of a digitally enabled technology service as a a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience Risk and Business Engagement function of Company Group Technology that is responsible for Governance and and IT Risk Management within the Company Group.
The IT Risk Manager will be actively involved in
problem resolution and Root Cause Investigation services to resolve major production incidents. You will technology service as a Group COE, that also drives business and transformation and provide group-wide digital
CPT000602-Tam-1 Reporting into the Institutional Client Services Fund Operations team, the Business Analyst will associated controls Required to review all existing Group and jurisdictional policies, identify gaps and working with jurisdictional teams, create new or update Group and or Operational P's &P's Business Analyst interacting and engaging with jurisdictional client service teams where requirements are to be gathered, analyzed communication across multiple jurisdictional client service teams and levels of the organization Analysis and
Company Group Technology is responsible for the provision of a digitally enabled technology service as a a group COE, drive business and transformation and provide group-wide digital and data architecture. They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience integration of web-based services and practical use of APIs, REST and SOAP services. Understand conceptual between application touch-points such as directory services (ie LDAP), databases, load balancers and reverse-proxies
any Group Technology is responsible for the provision of a digitally enabled technology service as a a group COE, drive business and transformation and provide group-wide digital and data architecture. They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience integration of web-based services and practical use of APIs, REST and SOAP services.
Company Group Technology is responsible for the provision of a digitally enabled technology service as a a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience clusters of the Company Group Technology function, and includes the following services: Management of: Programs Management and Governance Project Support Services Management of the Group-wide Lean Agile Centre of Excellence