individual able to support the company IT systems at all times with knowledge and exposure towards latest technologies
operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets when they occur, and logs all such incidents in a timely manner Captures all required and relevant information
them by gathering customer feedback
in real time and use this to improve overall customer experience
Excellent project management, organizational and time management skills.
Work closely with other
deadlines.
Solve problems and issues in a timely and effective manner.
Strong financial and
reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) / 4am - 1pm (Mon -
projects. Excellent planning, organisational and time management skills. Commitment to team success and
Software Development Lifecycle (SDLC) to ensure the timely and quality delivery of software solutions. Voice
hardware and software within acceptable response times Manage users on systems (reset passwords, create
amount of Cash is in the RIGHT ATM at the RIGHT time – while balancing the risk vs the reward · Following
amount of Cash is in the RIGHT ATM at the RIGHT time – while balancing the risk vs the reward · Following
transportation Ability to work night shift and full-time hours 4pm - 1am (Mon - Fri) Experience in an I