format, available across channels • Design content, tools and material enabling the Fund and consultants to members are adequately trained, informed and have the tools to do their jobs • Timeously resolve all escalated
stations;
place and managed to SLA Ensure network management tools are in place (NMS, proxy server) Telephony system
Pastel and related business and communication tools. Strong decision-making and problem-solving skills
level of understanding of World Class Manufacturing tools, processes and systems
Computer literate.
lifting machinery. Proficiency in using inspection tools, instruments, and software for assessing the condition
sales best practices. Knowledge of the specific tools utilized within the internal sales department. Knowledge
equipping and providing employees with the required tools and skills to embrace the change Stakeholders (internal