of projects; Train users for UAT and obtain UAT sign-off on deliverables; Provide training manuals where necessary. Problem solving and decision making; Training and self-development. Requirements: Manual testing
who will also be required to maintain and give training on a point-of-sale and a stock control system
Responsibilities
Africa and SADC Countries.
advisable)
· Conduct WMS setup and account modifications, training for maintenance, setup for new clients, and upgrades concepts and system improvement changes. · Create training documents and resources for system users. · Where Documents and enforce SOP and best practices, keep training manuals and related documentation updated and
· Conduct WMS setup and account modifications, training for maintenance, setup for new clients, and upgrades concepts and system improvement changes. · Create training documents and resources for system users. · Where Documents and enforce SOP and best practices, keep training manuals and related documentation updated and
of projects; Train users for UAT and obtain UAT sign-off on deliverables; Provide training manuals where Measurement Factors Problem solving and decision making; Training and self-development; Quality and detail; Productivity
opportunities for optimization. Provide ad hoc system and training to clients – Manage daily client queries, issues support emails and calls. Train new and existing clients on the Portal. Ensure training content is updated and and relevant. Maintain training records of each client. Evaluate training effectiveness and document
procedure definition. Employee skills development, Training, perfromance recognition and reward. Technical Champion training and development of the teams through the utilisation of available training opportunities to the development of new training solutions in collaboration with training specialists. Degree or Diploma
customer service, as well as product/technical training for new Lutron dealers. Co-ordination with the Lutron product line Development and maintenance of training documentation Efficient management of RMA processes based on the training that is provided by Lutron international. Confident approach to training of current