and efficient service to our clients leading, managing, developing and motivating a team of call centre Provide input into team awards and implement and manage incentive budgets Monitor and plan weekly team on a monthly basis and monitor adherence thereto Manage physical resources and tools of trade eg seating and procedures are referred to the Operations Manager • Any decision made must be consistent for all typically 1 week to 1 month Size Team Leaders typically manage a team of 12 Agents and operate within a team of
functioning.
demonstrating a successful history of senior management in a comparable position. The role available companies. Responsibilities: Leadership and Team Management: Lead and supervise the welcome desk teams, providing complex matters to appropriate departments or management as required. Communication: Liaise with internal protocols and emergency procedures. Access Control: Manage and oversee access control in the group to ensure with company policies and procedures. Banking: Manage all receipting of payments and perform detailed
strictly in accordance with the contractâs Quality Management System encompassing
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The Company
/>Customer Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Management Procedures Protocols
Monitor fare evasion
of the Company Stations and stops
Queue management at kiosks
All other transport related relevant
with all instructions and requests from station management and supervisors
SECONDARY
communication skills (written and verbal) •Ability to manager time effectively •Strong administration skills Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement •Responsible status report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries •Ensure Service, Key Account Managers are updated with regards to daily shipment events •Manage estimates and advice or Key Account Managers of deviations •Report directly to the Client Services Manager The post Client
services including the process of insurance claims. To manage the front desk of a Fitment Centre by providing leadership role in the absence of a Fitment Centre Manager. DUTIES & RESPONSIBILITIES: Contribute towards procedures, generating sales, effective cash management and strict adherence to Company processes that full capacity and customers' expectations are managed. To accurately order stock according to work schedules obey to any other reasonable work requests from Management. Secure end of day and split reports, analyse
services including the process of insurance claims. To manage the front desk of a Fitment Centre by providing leadership role in the absence of a Fitment Centre Manager. DUTIES & RESPONSIBILITIES: Contribute towards procedures, generating sales, effective cash management and strict adherence to Company processes that full capacity and customers' expectations are managed. To accurately order stock according to work schedules obey to any other reasonable work requests from Management. Secure end of day and split reports, analyse
service Dairy management General Administration Office management Ensuring, arranging, and managing office-related and invoicing. Assistance and relief to the park manager with funerals, arrangements, and supervision of Saturdays. Any other task the Park Manager may deem fit to support the management of the park. Education: Minimum
service Dairy management General Administration Office management Ensuring, arranging, and managing office-related and invoicing. Assistance and relief to the park manager with funerals, arrangements, and supervision of Saturdays. Any other task the Park Manager may deem fit to support the management of the park. Education: Minimum
email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations where required. Communication Keep departmental management advised of notable developments, i.e New Clients problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems