Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow included in the scope of services supported. Analyse KPIs to identify trends and areas requiring attention Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards levels of support, managing incidents, and ensuring continuous operation of IT services. Focusing on continual
main responsibility of the Service Manager is to proactively develop and manage the workshop business and contributing to the profitable growth of Scania. The Service Manager ensures that customers have great confidence excellent service by managing employees and customer relationships. ▪ Workshop management – Manage and plan Leading and motivating the workshop and service staff and Services Salesman personnel. ▪ Workshop customer Develop and manage customer relationships ensuring that customer needs are met and services are developed
Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
recommendations.
Key Focus Areas:
complaints on first contact within the Clients Relationship Management environment
The incumbent will the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update the relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated regarding outstanding queries.
Relationship management on any changes happening in the various sections
Customer Service Administration Officer to join our client’s Corporate and Financial Services team. The Customer Service Officer role is to to provide the highest possible standard of customer service ensuring in the use Microsoft Office Suite; Sound time management skills; High level of confidentiality and ability communication skills; Administration and Customer Service experience; Highly motivated and able to work autonomously customer service duties; Recording and registering of all documents onto the Electronic Data Management System
ur client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically for a Seasoned Area Manager with a Clothing Retail background for the Mpumalanga area. Ideally living (Nelspruit) The Area Manager will be responsible for leading, building and managing the required area by driving through effective leadership - To ensure that Store Managers and Sales Team Leaders are empowered to ensure met and exceeded. - Together with the Regional Manager, develop and implement new sales strategies to
ur client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically for a Seasoned Area Manager with a Clothing Retail background for the Mpumalanga area. Ideally living (Nelspruit) The Area Manager will be responsible for leading, building and managing the required area by driving through effective leadership - To ensure that Store Managers and Sales Team Leaders are empowered to ensure met and exceeded. - Together with the Regional Manager, develop and implement new sales strategies to
interpersonal- and team management skills and provide training on business management and development. Supportive
Franchise Manager - Restaurant industry Responsibilities: Operations Management: Oversee day-to-day operations adherence to franchise standards and policies. Staff Management: Recruit, train, and supervise staff. Develop assign tasks, and monitor performance. Customer Service: Ensure a high level of customer satisfaction by friendly and welcoming atmosphere. Financial Management: Manage budgets, forecast sales, and control expenses Control: Oversee inventory management, including ordering, receiving, and managing stock levels to minimize
restaurants simultaneously