trade sales and other activities · Assist Trade Relationship Manager with administrative duties · Able delivery · Problem solving abilities and abilities to manage customer issues · The ideal candidate would need
prides themselves on providing unparalleled hospitality and personalized service to their guests. As our commitment to outstanding customer service. Managing Guest Services: Handle guest inquiries, requests and guest satisfaction. Financial Administration: Manage petty cash and other financial transactions, maintaining policies and procedures. Shift Rosters: Develop and manage shift rosters for the concierge team, ensuring a supervisory or leadership role within the hospitality industry, guest services capacity. Strong interpersonal
trade sales and other activities · Assist Trade Relationship Manager with administrative duties · Able delivery · Problem solving abilities and abilities to manage customer issues · The ideal candidate would need
Excellent written and verbal communication skills Assist in investigating and resolving customer complaints of groups to property management and events to the relevant operations manager Accurately record and reservations, e.g. extensions, early departures etc. Manage No Show's Dealing with special requests Liaise
to the internal control systems.
• Risk Management - Identify risk areas and implement controls
Ensure that all findings have been communicated to management in a timeous manner.
• Obtain and assess
clinic manager audit trails, including all adjustments.
• Reconciliation Clinic Manager to the Bank
test counts, and
report findings back to management along with any recommendations.
advantageous
offers the opportunity to work both internally, managing client accounts, as well as externally, meeting speciality product that all hospitality organisations require. If you have hospitality sales experience and advantageous Minimum 3 years sales experience in the hospitality industry Proven sales track record Positive attitude groomed and presented DUTIES Reporting to the Sales Manager Phoning and setting up appointments with potential
reservations made by phone/fax/email in the Property management system (Opera) Transfers to/from the properties reservations such as extensions, early departures, etc Manage “no show” reservations by investigation and recording Liaise with Reservations/ Finance & Sales Manager for all reservations requiring credit approval Reservations Manager and Front Office. Guest complaints and follow up – communicated to management Accept waitlist Hotel environment 2-years Opera Experience Hospitality Management Diploma advantageous Microsoft Suite
Our client is a leading Tourism and Hospitality company based in Cape Town. If you thrive on a company currently seeking a proactive Account Executive to manage and enhance relationships with PCO and MICE clientele 4 years in a similar role, preferably in the hospitality or events sector Strong interpersonal and presentation software and Microsoft Office Suite Exceptional time-management and organisational skills Proven track record
offers the opportunity to work both internally, managing client accounts, as well as externally, meeting speciality product that all hospitality organisations require. If you have hospitality sales experience and advantageous Minimum 3 years sales experience in the hospitality industry Proven sales track record Positive attitude groomed and presented DUTIES Reporting to the Sales Manager Phoning and setting up appointments with potential