aspects of the Fleet Management Services Department and will culminate in the management of a project(s)
appoint Fleet Managers. The overall objective of this operations manager role is to effectively manage and solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would tertiary qualification in transport/logistics management. All candidates should be able to communicate Insurance claims, traffic fines, vehicle maintenance; Management of driver hours; Budget and Resource Planning division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Management – Cultivate objective
a skilled Fleet and Logistics Manager to join a leading construction company. As the Fleet and Logistics Logistics Manager, you will be responsible for overseeing and managing the fleet operations and logistics Develop and implement fleet management policies and procedures Manage vehicle fleet, including maintenance including transportation, warehousing, and inventory management Ensure compliance with local regulations and as a Fleet and Logistics Manager in the construction industry Strong knowledge of fleet management and
years experience in managing company assets such as production machinery, fleet vehicles and plant/construction plant and factory equipment, as well as specialised fleet vehicles and transportation vehicles.
and team management? This may be the position for you. A reputable company is seeking a Fleet Co-ordinator accident, cyber, marine, building Maintenance/service costs Service plan and warranty monitoring License renewals/change flag for vehicles Reverse buzzer installations Fleet list/record keeping Fine registers updated and maintained maintained Tiger Wheel and Tyre account management and recon monthly
and team management? This may be the position for you. A reputable company is seeking a Fleet Co-ordinator marine, building
seeking a motivated and detail-oriented Junior Fleet Controller to join our operations team. The successful controllers and coordinators in managing logistics operations.
ficate or Diploma in Logistics, Supply Chain Management, or related field (advantageous).
system to the team Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity regulations and information security standards Management reporting and oversight Driving Quality initiatives contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance Operations Managers, AVP/SAVP for the reporting, settling unresolved issues and escalation Manager, for reporting updates, coaching, mentoring & providing assistance and support when required Subject Matter Experts/
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a manner and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with