Coaching, developing, motivating and retaining staff and coordinating reward and incentive schemes. • acceptable levels. • Reviewing the performance of staff, identifying training needs for call centre resources Coaching, developing, motivating and retaining staff and coordinating reward and incentive schemes. • acceptable levels. • Reviewing the performance of staff, identifying training needs for call centre resources
Proficient in various software packages e.g., Microsoft Office, ProofHub etc. Keen interest in current affairs
Proficiency in relevant software packages e.g., Microsoft Office, Project Management etc. Skills: Excellent networking