business leads. Planned approach to target new customers. Utilising leakage statistics per Province and service standards and best practices to ensure that customer satisfaction is achieved. Ensure all devices perform referrals. Assess site feasibility. Meeting with the customer to complete the application. Discuss and negotiate onboarding journey Customer Service & Retention Always ensure confidentiality of customer information Regular to existing customers to ensure the client is happy with the services end-to end. Customer Service review
business leads. Planned approach to target new customers. Utilising leakage statistics per Province and service standards and best practices to ensure that customer satisfaction is achieved. Ensure all devices perform referrals. Assess site feasibility. Meeting with the customer to complete the application. Discuss and negotiate onboarding journey Customer Service & Retention Always ensure confidentiality of customer information Regular to existing customers to ensure the client is happy with the services end-to end. Customer Service review
skills.
Job Responsibilities
• Manage team and team deliverables
• People and conflict resolution
• Conduct statistical analysis to gain insights from complex datasets, supporting data-driven decision-making
efforts
• Contribute to shaping the organizati
more years of Experience in Investment Banking/Corporate Finance/Private Equity.
vision for product language and content across customer journeys
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
line support).
- Offer customer training.
- Provide customers with regular feedback on their
POSITION
The role of Customer Representative for My Wardrobe Promotions focuses on managing client
Description Senior Business Analyst: Banking: 1 year FTC IIIBA Endorsed Certification: AAC, ECBA, CCBA • Initiating Action • Continuous Improvement • Customer Orientation Please note Communication will only
Software System Designer: Banking: 1 Year FTC
We are looking for a