Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
drive a quality improvement culture within the Care Centre Human Resource Management ensuring optimal utilization
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance 2IC or team leader role within a large contact centre Excellent interpersonal communication skills and
Reference: NFR003499-CPi-1 Calling immediately available Financial Administrators Our client is currently
Reference: NFR003499-CPi-1 Calling immediately available Financial Administrators Our client is currently
and ultimately sales made. • Meeting minimum daily call targets. • Adding new dealers to dealer book. • relationships with new and current dealers through calls, emails and via WhatsApp. • Gathering information
and ultimately sales made. • Meeting minimum daily call targets. • Adding new dealers to dealer book. • relationships with new and current dealers through calls, emails and via WhatsApp. • Gathering information
Reference: NFR003467-MAK-1 Calling All Immediately Available Number Wizards AP Clerk Opportunity Awaits
Reference: NFR003467-MAK-1 Calling All Immediately Available Number Wizards AP Clerk Opportunity Awaits