looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing times, as well as explaining and motivating the call centre staff to ensure campaign success. The successful have completed a degree in Analytics / Science / Technology / Economics / Maths (STEM) degree and be bright
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing times, as well as explaining and motivating the call centre staff to ensure campaign success. The successful have completed a degree in Analytics / Science / Technology / Economics / Maths (STEM) degree and be bright
• Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience
of the role is to allocate, monitor and manage calls received for support and ensure completion of the the service within the clients SLA. Updating the call logging system. Scheduling and following up with managing calls. Updating the daily, weekly and monthly dashboard. Compling a breakdown of calls to the the team or when requested. Escalating calls to management. 6 months to 1 year experience with an IT admin support environment. Diploma/ Degree in Information Technology or relevant qualification.
Midrand. KEY RESPONSIBILITIES Lead and align Contact Centre solutions and partners to identify and qualify Present and sell the Enghouse Interactive Contact Centre Solution in coordination with the Pre- Sales teams successful track record of selling a complex technology solution. The desire to be part of a great multicultural
systems to manufacturing, vendors, technology partner's installation centres, customers etc. Project management development partners. Research and development of new technologies to be used by the development team. Bachelor's
manufacturing technology developing top tier projects using high-performance technologies and platforms platforms. If using cutting edge technologies and taking your career to the next level is what you're looking ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities positions. Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals