an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
Experience: Familiarity with cloud platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Understanding of cloud-based database services, such as Amazon RDS for PostgreSQL or Azure Database for PostgreSQL
Node.js Python Experience with cloud technologies (Amazon AWS is strongly preferred): Compute: Kubernetes
JavaScript Design architectures and implement with Amazon Web Services (AWS) - (API Gateway, Dynamo DB, Lambda
/>Technical Call Centre & General Admin
Receive breakdown reports from customer and log the call with
technologies and cloud providers (Microsoft Azure, Amazon Web Services) Microsoft W365 Experience in operation technologies and cloud providers (Microsoft Azure, Amazon Web Services) Experience in operation, maintenance