Call Centre Consultant R6 to 8k, Commission (No Experience Required). Menlyn Park, Pretoria / Tshwane
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service
Requirements
- Matric
- 1 year call centre experience as a collection's agent.
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Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
tasks.
Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill
Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill
efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications