Schedule field service staff for breakdowns and repairs. Quoting, orders and invoices for customers Ensure required paperwork is submitted by the technicians. Maximise service satisfaction and obtain new sales. Advanced understanding
an Automotive Service Advisor. • Greet customers and offer excellent customer service • Handle and resolve resolve customer complaints • Maintain customer records and enter data into computer • Calling customers about service changes or car pick up times • Explaining Repairs to customers • Writing service orders experience • Must have working experience as a Service Advisor • Must have working experience as a Warranty
management services to clients, working closely with product competency centres and field service team, handle internal and external communication. On receipt of customer purchase order, process order confirmation of commercial terms to the customer Place purchase order with product competency centre Confirm purchase order with confirmed delivery date to customer Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction Monitors and resolves order issues
programme with the client's principal consultant/agent • Assist the project team with detailed information programme with the client's principal consultant/agent Assist the project team with detailed information
programme with the client's principal consultant/agent • Assist the project team with detailed information programme with the client's principal consultant/agent Assist the project team with detailed information
material warehouse. Ensure Customer service is maintained and enhanced as per service charter. Control of dispatch works instructions. Ensure that high degree of customer service is maintained, through speed, accuracy and correct inventory levels in the plant. Assist with Customer Claims To create an efficient working environment Using SAP or other WMS and MS Office. This role calls for a person with attention to detail skills, good independence exercised in carrying out these duties. Customer service should be done on the highest level of commitment
material warehouse. Ensure Customer service is maintained and enhanced as per service charter. Control of dispatch works instructions. Ensure that high degree of customer service is maintained, through speed, accuracy and correct inventory levels in the plant. Assist with Customer Claims To create an efficient working environment Using SAP or other WMS and MS Office. This role calls for a person with attention to detail skills, good independence exercised in carrying out these duties. Customer service should be done on the highest level of commitment
Description How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of commercial terms to the customer •Place purchase order with product competency centre •Confirm purchase order with confirmed delivery date to customer •Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction •Monitors and resolves order issues Profile How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of
Description How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of commercial terms to the customer •Place purchase order with product competency centre •Confirm purchase order with confirmed delivery date to customer •Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction •Monitors and resolves order issues Profile How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of
You’ll Make an Impact
•On receipt of customer purchase order, process order confirmation of
commercial terms to the customer
•Place purchase order with product competency centre
•Confirm purchase
confirmed delivery date to customer
•Attach documents to SAP (customer email and purchase order confirmation)
customer satisfaction
•Monitors and resolves order