Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency application of company disciplinary procedures. Demonstrated success in managing contact centres Proven ability efficiently manage a contact centre 7 years of management experience in a contact centre environment (Operations)
information is provided to the customer and that calls which cannot be resolved are escalated to correct li>Answering inbound calls timeously.
Are you an expert in corporate governance and company secretarial tasks? We are seeking a dedicated professional Legal and Compliance by overseeing a wide range of company secretarial responsibilities, ensuring regulatory the highest standards of corporate governance. Company Secretarial Duties: Plan and manage board and committee regulatory requirements, including filings with Companies registrars throughout Sub-Saharan Africa. Communicate Maintain a thorough filing and recordkeeping system for all contracts and legal correspondence. Assist in preparing
Are you a skilled professional with a knack for company secretarial duties and a deep understanding of looking for an Assistant Group Company Secretary to support our clients Company Secretary in ensuring compliance Administration: Ensure regulatory compliance and prepare all statutory returns as required by legislation. Draft board resolutions and AGM minutes for subsidiary companies. Monitor the distribution and implementation of handle CIPC updates and filings. Assist in-country company secretaries with due diligence documents and director
Are you an expert in corporate governance and company secretarial tasks? We are seeking a dedicated professional Legal and Compliance by overseeing a wide range of company secretarial responsibilities, ensuring regulatory the highest standards of corporate governance. Company Secretarial Duties: Plan and manage board and committee regulatory requirements, including filings with Companies registrars throughout Sub-Saharan Africa. Communicate Maintain a thorough filing and recordkeeping system for all contracts and legal correspondence. Assist in preparing
Are you a skilled professional with a knack for company secretarial duties and a deep understanding of looking for an Assistant Group Company Secretary to support our client's Company Secretary in ensuring compliance Administration: Ensure regulatory compliance and prepare all statutory returns as required by legislation. Draft board resolutions and AGM minutes for subsidiary companies. Monitor the distribution and implementation of handle CIPC updates and filings. Assist in-country company secretaries with due diligence documents and director
dedicated and detail-oriented Assistant Group Company Secretary to join their Legal and Compliance team Assistant Group Company Secretary, you will play a critical role in supporting the Group Company Secretary management and contribute to ensuring that our company adheres to all legal and regulatory requirements while agendas, minutes, and action items. Ensure that all board and committee resolutions are properly documented (Advantageous) Minimum 5 years of experience in a legal or company secretarial role at a listed organization Or 5
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Are you a skilled professional with a knack for company secretarial duties and a deep understanding of looking for an Assistant Group Company Secretary to support our clients Company Secretary in ensuring compliance Administration: Ensure regulatory compliance and prepare all statutory returns as required by legislation. Draft board resolutions and AGM minutes for subsidiary companies. Monitor the distribution and implementation of handle CIPC updates and filings. Assist in-country company secretaries with due diligence documents and director
Are you a skilled professional with a knack for company secretarial duties and a deep understanding of looking for an Assistant Group Company Secretary to support our client's Company Secretary in ensuring compliance Administration: Ensure regulatory compliance and prepare all statutory returns as required by legislation. Draft board resolutions and AGM minutes for subsidiary companies. Monitor the distribution and implementation of handle CIPC updates and filings. Assist in-country company secretaries with due diligence documents and director