Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation objectives as agreed with the coach/manager. Adhere to the call centre policies and procedures at all times
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries team environment. Goal driven and effective time management. Desired Experience and Qualifications: Completed Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries team environment. Goal driven and effective time management. Desired Experience and Qualifications: Completed Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance
seeking a dynamic and experienced Distribution Centre Manager with FMCG experience to oversee the daily operations commitment to excellence in logistics and supply chain management.
The ideal candidate will use their warehouse management systems
Key Responsibilities:
Oversee the management of senior warehouse staff, including a Fleet Manager and Operations Manager
Prepare annual budgets, schedule implement new processes for improved efficiency
Manage inventory, supply chain, and logistics to ensure
We are seeking an experienced Distribution Centre Manager to join a dynamic team within a wholesale distribution
ideal candidate will have a strong background in managing distribution operations, with a preference for
network of smaller shops. Responsibilities include managing and supervising warehouse staff, optimizing inventory
years experience in a management position in a warehouse or distribution centre
Proficient in Excel
team Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement regulations and information security standards Management reporting and oversight Driving Quality initiatives contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance Operations Managers, AVP/SAVP for the reporting, settling unresolved issues and escalation Manager, for reporting updates, coaching, mentoring & providing assistance and support when required Subject Matter Experts/