Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience
Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation agreed with the coach/manager. Adhere to the call centre policies and procedures at all times. Please
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs performance metrics, such as call wait times, resolution rates, and customer satisfaction scores. 2. Team Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience
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DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment key performance metrics, quality standards and customer experience program. Perform other duties as needed DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs performance metrics, such as call wait times, resolution rates, and customer satisfaction scores. 2. Team Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
is urgently looking for a dynamic Customer Support Representative to join their innovative team. This Responsibilities: Provide sales and customer support to existing and potential customers. Achieve sales revenue and services to existing and potential customers. Ensure that customers are always well informed. Apply pricing demonstrations and /or training sessions as required by customers. Support financial management by assisting in Maintain and promote good internal and external customer relationships. Lower individual operating costs