Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience MS
Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience MS
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The purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Speciali
Job Description: Role: Customer Service Advisor Role Objective As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remainin
Job Description: Role: Customer Service Advisor Role Objective As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remainin
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio