Call Centre Customer Service Inbound Team Leader Jobs in Cape Town Region

Call Centre Manager

 Ilaunch Ltd

Cape Town City Centre

Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience experience to join their team. Responsible for the effective running of the Operations centre Training and leading leading the Operations team Overseeing the Inbound, Outbound, Electronic communication strategies Required stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets Head Of Operations Map and continuously review call centre and operational processes to identify untapped

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Experienced Call Centre Agents

 Ncrmc

Cape Town Region

 Attractive packages with fringe benefits

Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is third language would be advantageous in order to service existing and potential clients and ensure targets Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation

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Call Centre Consultant

 Platinum Life

Cape Town Region

we want you to join our dynamic team In this exciting call centre-based marketing position, you'll have opportunities to reach your full potential. Supportive Team Environment: Thrive in an inclusive, office-based easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries communication skills Ability to thrive in a dynamic team environment. Goal driven and effective time management Growth opportunities. No experience required. Call centre experience is preferred. All training is provided

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Call Centre Consultant Tygervalley

 Platinum Life

Cape Town Region

we want you to join our dynamic team In this exciting call centre-based marketing position, you'll have opportunities to reach your full potential. Supportive Team Environment: Thrive in an inclusive, office-based easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries communication skills Ability to thrive in a dynamic team environment. Goal driven and effective time management Growth opportunities. No experience required. Call centre experience is preferred. All training is provided

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Call Centre Manager

 Excellent Staffing

Cape Town Region

Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Actual Resources such as call wait times, resolution rates, and customer satisfaction scores. 2. Team Leadership Team Management: Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback.

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German Speaking Team Leader

Cape Town City Centre

 R27 500

achieving consensus and agreement within diverse teams.

Team Leader: Data Management

Cape Town City Centre

 45000 Monthly

As Team Lead of Data Management -you will be responsible for overall creation and maintenance of Account leadership for the Account Static & Opening team - and spearhead internal and external stakeholder

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Team Leader: Data Management

 Dynexity Pty Ltd

Cape Town City Centre

company offering investment fund platform/ fund services to global and local clients. Must have completed experience in people management and leadership. As Team Lead of Data Management -you will be responsible leadership for the Account Static & Opening team - and spearhead internal and external stakeholder

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Debtors Team Leader

Cape Town City Centre

professional and organized Debtors’ Team Leader to join their finance team. The position requires an efficient debtors’ team leader`s primary purpose is to provide guidance, instruction and leadership to the team to ensure support to team members to ensure efficient workflow

Team Leader Cape Town

 Quest Staffing Solutions

Cape Town Region

for CIC Team Leader to coordinate, manage and control the activities of the Inbound/Outbound team to maintain maintain and enhance customer satisfaction through First Contact Resolution and effective Case Management highest standard of customer service is met through an efficient and effective working team in the most cost effectiveness and customer satisfaction. Ensure staff are equipped and multi-skilled to enhance customer experience experience through First Contact Resolution Call handling quality, including taking ownership of queries, dialogue

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