Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
portals for suitable candidates, shortlisting and interviewing, integrity checks and submitting candidate information including setting up interviews for client, regretting candidates etc. Cold calling by telephone, arrange Achieving minimum stats monthly as required (interviews, referrals, client visits etc.) SKILL AND BACKGROUND
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
vacancy. Receiving and reviewing applications, interviewing candidates, referencing, and shortlisting for regarding the position applied for Organizing interviews for candidates as requested by the client and and informing candidates about the results of interviews Negotiating pay and salary rates and finalizing
vacancy. Receiving and reviewing applications, interviewing candidates, referencing, and shortlisting for regarding the position applied for Organizing interviews for candidates as requested by the client and and informing candidates about the results of interviews Negotiating pay and salary rates and finalizing
coordination of social content events, activations, interviews etc. Website content loading Coordinate timelines be available to work some weekends, if the job calls for it Company Description BabyYumYum.co.za creates
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
are recruiting for a Service Desk Operator. Logs calls on Remedy tool for incidents, problems and requests appropriate domain and closed. Answer user telephone calls and log issues that users are experiencing; Provide ensure that user calls are resolved. Provide feedback to the users on the status of their calls. Logs all incoming incoming calls, and ensures sufficient information is recorded. Informs the user of how the incident
depending on experience as well. (discussed during interview) The post Project Administrator appeared first