Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join their team. Responsible for the effective running of the Operations centre Training and leading leading the Operations team Overseeing the Inbound, Outbound, Electronic communication strategies Required Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity such as call wait times, resolution rates, and customer satisfaction scores. 2. Team Leadership Team Management: Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback.
As Team Lead of Data Management -you will be responsible for overall creation and maintenance of Account leadership for the Account Static & Opening team - and spearhead internal and external stakeholder
experience in people management and leadership. As Team Lead of Data Management -you will be responsible leadership for the Account Static & Opening team - and spearhead internal and external stakeholder
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join their team. Responsible for the effective running of the Operations centre Training and leading leading the Operations team Overseeing the Inbound, Outbound, Electronic communication strategies Required Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation objectives as agreed with the coach/manager. Adhere to the call centre policies and procedures at all times
we want you to join our dynamic team In this exciting call centre-based marketing position, you'll have opportunities to reach your full potential. Supportive Team Environment: Thrive in an inclusive, office-based easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries thrive in a dynamic team environment. Goal driven and effective time management. Desired Experience and Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
we want you to join our dynamic team In this exciting call centre-based marketing position, you'll have opportunities to reach your full potential. Supportive Team Environment: Thrive in an inclusive, office-based easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries thrive in a dynamic team environment. Goal driven and effective time management. Desired Experience and Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
achieving consensus and agreement within diverse teams.
professional and organized Debtors’ Team Leader to join their finance team. The position requires an efficient debtors’ team leader`s primary purpose is to provide guidance, instruction and leadership to the team to ensure debts