broken processes that can affect the customer experience or operation and make suggestions for improv written and verbal communication skills
target. Applicants will require a suitable Degree or equivalent work experience with at 5 years in a Senior/Team Lead IT role (preferably in the Contact Service centre industry. You must also possess MCSE, CCNA & Conduct training on IT programmes and processes. REQUIREMENTS: Qualifications – Degree in a relevant discipline relevant work experience. MCSE, CCNA certificate and ITIL qualification required. Experience/Skills – 5 Years of experience in a Senior/Team Lead IT role (preferably in the Contact Service centre industry:
based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing Five or more years of experience in managing sales in a corporate call centre setting Ability to set
based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing Five or more years of experience in managing sales in a corporate call centre setting Ability to set
As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers focus will be on enhancing the overall customer experience by maintaining a high level of service quality performance indicators (KPIs) related to customer experience and operational efficiency.Generate regular reports
Supervisor with PLC Experience - Montague Gardens, Cape Town - Negotiable based on experience
Duties Town on short notice
Job-specific requirements:
Have recognisable technical qualifications years working experience as a RED SEAL Electrician
Solid PLC programming experience is non-negotiable
Be work at heights
Be able to read drawings (experience in reading electrical drawings is advantageous)
Be advantageous)
Be prepared to work weekends, if and when required
Computer literate (Word, Excel, Outlook)
Be
Head: Student Experience is to manage the portfolios that fall under the Student Experience department with student intervention strategies to deliver student experiences that promote learning and development beyond Student Touchpoints Manages the campus student experience annual calendar of events and student operational support interventions Continually reviews student experience processes and procedures are in place to ensure relevant policies that impact on the student experience In collaboration with the National Portfolio
Head: Student Experience is to manage the portfolios that fall under the Student Experience department with student intervention strategies to deliver student experiences that promote learning and development beyond Student Touchpoints Manages the campus student experience annual calendar of events and student operational support interventions Continually reviews student experience processes and procedures are in place to ensure relevant policies that impact on the student experience In collaboration with the National Portfolio
JHB000099-CP-1 Client Contact Centre Service Administrator Join Our Dynamic Client Contact Centre Team Are you ready you Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights: our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service queries efficiently, aiming for a first-call resolution experience that leaves our customers delighted. inbound telephone queue and tackle a minimum of 30 calls per day like a champion. Handle approximately 15
looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment housekeeping Reception / Switchboard Minimum requirements: Matric Numeracy skills Ability to work with money centricity Practical experience in a financial and administration role SAP experience advantageous MS Office Office (Word, Excel) Cellular and credit vetting experience Knowledge of relevant Company policies, practices