Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit for overseeing and optimizing customer support operations, contributing to a positive customer experience
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit for overseeing and optimizing customer support operations, contributing to a positive customer experience
Minimum Requirements: • Senior Certificate (Grade 12) • Computer literate (Office suite) • Valid Driver’s • Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and updated on team performance. Operations: Monitor inbound and outbound calls and email responses Provide procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage data analysis to team and management Minimum Requirements: Education: National Diploma in Business Studies
assistance for part-time studies aligned to role requirements and business needs at accredited institutions position. As an Operator Plant, you will be responsible to monitor, control and operate the safe and efficient include, but aren’t limited to: Safely monitor, operate and control activities from a control room and standards and ensure compliance to surface plant safe operating procedures and life-saving rules; Make use of investigations; Relieve in the process controller role when required. ABOUT YOU: You will have experience and demonstrate
a Boiler Operator to join their team. Description The overall purpose of a boiler operator position is is to ensure the safe and efficient operation of boilers that are used to generate steam for the production production processes. Boiler operators are responsible for maintaining and inspecting boilers, as well as as monitoring boiler operations to ensure they meet safety and environmental standards.: Main duties duties and responsibilities OPERATIONS: Be able to start up boiler fire properly. Monitor water holding water
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office act toolchain, CMDB, ResolveIT, SAM) Lead of operation meetings Coordinate external contractors Support and agent distribution Attendance in rolling on-call duty 24h/7 Investigating new platforms for license knowledge and work experience (Required) Minimum 4 Years' experience in an operations environment ESSENTIAL SKILLS SKILLS Deep ITSM knowledge Experience in IT-Operations Understanding and master PIC processes AGILE Project
Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office that applications are compliant, secure, and operational, using tools such as CMDB, Active Directory, groups responsible to action the request or requirement. Manage requests raised by users either telephonically impact. Important: A clear criminal record is required. NB: By applying for this role, you consent reading and writing. Proficiency in Microsoft Operating Systems local and remote administration and Microsoft
Our client requires the services of a Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office concerning public holidays. Service time DAM operations concerning ticket handling: Critical/High/medium/low: Critical/High/medium/low: 724 Solution time DAM operations concerning incident ticket handling: Critical: 1 Std. High: Medium: 17 Std. Low: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: Senior role, more than 6 year plus total experience required. ESSENTIAL SKILLS: Experience working with PostgreSQL