Call Centre Quality Jobs in South Africa

Quality Assurance Agent - Call Centre

Johannesburg

 R4 500 + commission

Rosebank - Johannesburg

Requirements:

1-3 years of experience in a similar role
Previous quality control experience
Call Centre Knowledge
Good admin skills

Must have good EXCEL

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Team Leader Contact Centre Midrand

 Amasiko Group

South Africa

To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and

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Call Centre Manager Cresta

 Computer Experts Personnel

South Africa

 R45K pm plus uncapped commission

the call centre operations. • Meeting performance targets for speed, efficiency, sales and quality. • the call centre operations. • Meeting performance targets for speed, efficiency, sales and quality. •

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Quality Agent Umhlanga

 Strauss Daly Inc

Umhlanga Rocks

We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA scorecards for campaigns. Analysis of QA findings and further improvement of QA scorecard. Undertake measu

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Specialist: Business Control

Pretoria

Responsibilities
- Manage Regulatory Requirements
- Approve or Decline manager approval cases
- Trend analysis on manager approval cases and recommendations
- Assist manager with the identification and resolution of problems
- Allocate work to the QA admin t

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