Call Centre Quality Assurance Jobs in South Africa

Quality Assurance Agent - Call Centre

Johannesburg

 R4 500 + commission

Rosebank - Johannesburg

Requirements:

1-3 years of experience in a similar role
Previous quality control experience
Call Centre Knowledge
Good admin skills

Must have good EXCEL

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Quality Agent Umhlanga

 Strauss Daly Inc

Umhlanga Rocks

We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA scorecards for campaigns. Analysis of QA findings and further improvement of QA scorecard. Undertake measu

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Specialist: Business Control

Pretoria

Responsibilities
- Manage Regulatory Requirements
- Approve or Decline manager approval cases
- Trend analysis on manager approval cases and recommendations
- Assist manager with the identification and resolution of problems
- Allocate work to the QA admin t

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